The COVID-19 economic crisis has unveiled another pandemic that has been brewing in the UK over many years, financially vulnerability. The last FCA’s financial lives survey found over 50% of UK adults displayed at least one characteristic of vulnerability while a report from Legatum Institute highlights that 23% of the UK population are now in poverty.

Like healthcare professionals in the COVID-19 pandemic; welfare advisers, affordable lenders and other money charities are at the forefront of this crisis supporting vulnerable people on their money worries and troubles. However, in many cases, these organisations have limited resources and capabilities to launch the data & digital solutions that would allow them to identify, reach and serve financially vulnerable customers.

We are passionate about financial inclusion and develop data & digital money management solutions that meet the specific needs of financially vulnerable people. For example, helping them to access their benefits, prioritise their debts, or find the best debt solutions according to their circumstances and situation.

We profoundly believe that collaboration between different companies with complementary skills is the only way to drive financial inclusion and ensure an inclusive recovery from the COVID-19 pandemic. That is why we are excited to announce our free white-labelled benefits calculator to support welfare advisers, affordable lenders and other money charities in their data & digital journeys.