There are over 8mn vulnerable households not claiming benefits because they wrongly assume that they are not eligible or think that the application is too complicated. Therefore, these households are automatically disqualified for energy-related benefits. Moreover, households still need to apply for these energy-related benefits and, more often than not, people miss them because they are not aware that these benefits even exist or do not know how to claim them.
Our partners use our benefits calculator to make sure that their vulnerable customers access all the support available to them, including benefits to help to pay for energy bills. Feel free to reach out if you want to see our platform in action and learn how we are helping vulnerable customers to access their benefits and improve their financial resilience.