ANNOUNCEMENT: Lloyds Banking Group integrates our Benefits Calculator. Learn more.
ANNOUNCEMENT: Lloyds Banking Group integrates our Benefits Calculator. Learn more.
In cases where you choose to provide Investment Solver LTD (‘Inbest’, ‘we’, ‘us’, ‘our’) with your personal data or we process your personal data outside the scope of Inbest Benefits Calculator, we will process that data in accordance with applicable Data Protection Laws, including the Data Protection Act 2018 and the UK General Data Protection Regulation (‘UK GDPR’).
This Privacy Policy (‘Policy’) outlines how in rare cases we collect, use, disclose, and store your data, as well as your statutory rights under applicable Data Protection Laws. Please note that we may amend this Policy unilaterally from time to time, with any amendments taking effect immediately upon publication. We encourage you to visit our website at www.inbest.ai (‘Website’) regularly for the latest version of this Policy.
In cases where we are asked by our clients to provide the Benefits calculator service, Inbest may act as a data processor, meaning we process personal data on behalf of and under the instructions of our clients (the data controllers). In such cases, the client is responsible for determining the purposes and means of processing and for providing you with the necessary privacy information. As a data processor, Inbest ensures that all personal data is handled securely and in compliance with the UK GDPR, Data Protection Act 2018, and applicable data processing agreements with our clients. For more details on how your data is processed in such instances, please refer to the privacy policy of the respective data controller.
In other cases, Inbest acts as a data controller. For details regarding data processing activities where we act as a data controller, please continue reading this Policy.
We are: Investment Solver LTD
Our company number is: SC485527
Our registered office address: 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN
Our e-mail address: [email protected]
Inbest Benefits Calculator is designed to respect your privacy and data protection. You are providing responses anonymously, without the need for identification. We do not collect or store personal data through this questionnaire (unless you voluntarily choose to provide it), nor do we attempt to identify you. Our goal is to provide you with a helpful tool while not collecting or keeping information about you. You can explore your benefits confidently, knowing that your privacy is our priority!
1. To provide our services and products
In cases where you use our services and products that require personal data (outside the scope of Inbest Benefits Calculator), we will collect and use only the personal data necessary to provide those services and products
Legal basis for the processing | The categories of data concerned | Is the provision of data a requirement? |
Contract (Art. 6(1)(b) of the UK GDPR) | Name and surname, e-mail address, telephone number, login information, use information, billing information | Yes. If you do not provide your data, we will not be able to provide our services and products |
2. Concluding and executing agreements
To establish, manage, and fulfil contractual obligations with our customers, service providers, and other business partners, it is necessary to process their data (if they are natural persons) or the data of their representatives (if they are legal entities). This includes, for example, exchanging information necessary for the negotiation, formation, and execution of contracts, as well as maintaining ongoing communication and cooperation throughout the business relationship.
Legal basis for the processing | The categories of data concerned | Is the provision of data a requirement? |
| Name and surname, email address, telephone number, signature, details of the company that you represent, your affiliation with the company, communication data | Yes. If you do not provide your data, we will not be able to enter into a contract with you or the company that you represent |
3. Enabling you to send your Benefits Calculator results to your email
The Benefits Calculator is designed so that you do not need to provide your email address or any other personal data. To enhance user experience, we offer the option to send your results via email if you choose. This functionality is specifically designed to respect your privacy and data protection with safeguards in place to ensure that email addresses are neither stored nor logged
Legal basis for the processing | The categories of data concerned | Is the provision of data a requirement? |
Consent (Art. 6(1)(a) of the UK GDPR) | Email address | No |
4. Security and improvement of our Website
To ensure our Website remains secure and operates smoothly, we automatically collect certain technical information about your device and how you use our Website. This is a common practice designed to maintain the best possible functionality and safety while you’re browsing.
Legal basis for the processing | The categories of data concerned | Is the provision of data a requirement? |
Legitimate interest securing and improving our Website (Art. 6(1)(f) of the UK GDPR) | IP address fragment, browser type and version operating system and platform, type of device, a unique device ID, mobile network information, mobile operating system and the type of mobile browser you use, screen resolution, general information about your use of and actions on our Website | No |
5. Customer support & inquiries
We’re dedicated to offering assistance and addressing any queries or concerns you may have. In order to respond to your inquiries when you contact us via email or via the Contact Us form effectively, we need to process your data as outlined below.
Legal basis for the processing | The categories of data concerned | Is the provision of data a requirement? |
Consent (Art. 6(1)(a) of the UK GDPR) | Email address, subject of your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, your name and (or) surname provided in your inquiry, reply to your inquiry, other information provided by you | No |
6. Marketing and social media profiles
When you or the company you represent use our services, consent to receive marketing communications, interact with us via social media or when we have a legitimate interest in informing you about our services and products, we will process your data as outlined below.
Legal basis for the processing | The categories of data concerned | Is the provision of data a requirement? |
| Name, surname, email address, telephone number, preferences for receiving marketing communications and details about how you engage with our marketing communications, social media profile and information | No |
7. Compliance with legal requirements and defence of our rights and interests
If you enter into a contract with us, we’ll keep your data for as long as the law requires. We also need to hold onto some of your information for legal requirements like accounting and record-keeping. And, on the off chance you’re involved in a legal case where we’re also a party, we’ll use your data specifically for that case.
Legal basis for the processing | The categories of data concerned | Is the provision of data a requirement? |
| All of the above information, legal documents, procedural documents, annexes, court documents, investigation information, criminal convictions and offences, other data provided | When the processing of your data is required under applicable laws, providing this data becomes a legal necessity. If you are unable to provide this data, unfortunately, we will not be in a position to offer our services to you. |
Where necessary for the purposes set out above and subject to applicable laws, we share data with the following data recipients:
When we transfer data outside the UK, we rely on a decision recognising that the relevant third country, territory or one or more specified sectors within that third country or relevant international organisation provides an adequate level of protection for the protection of data. In the absence of the above decision, we may transfer the data to a third country or international organisation if we have put in place appropriate safeguards (for example, if we have signed the Standard Data Protection Clauses (Article 46(2)(c) of the UK GDPR). If no adequacy decision has been made or no adequate safeguards have been established, we will transfer the data if one of the exceptions provided for in Article 49 of the UK GDPR applies (e.g., we have your explicit consent).
Subject to conditions, limitations, and exceptions established by statutory data protection provisions, you have the rights listed below:
My right | When is this right applicable to me? |
Right of access | when you seek to obtain confirmation as to whether we collect or otherwise process personal data concerning you, and, where that is the case, access to the personal data and the information about the data processing. |
Right to rectification | when you seek to obtain from us the rectification of inaccurate personal data concerning you. |
Right to erasure (‘right to be forgotten’) | – when personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; – when you withdraw consent on which the processing is based and there is no other legal ground for the processing; – when you object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes; – where the personal data have been unlawfully processed; – where the personal data have to be erased for compliance with a legal obligation; – where the personal data have been collected in relation to the offer of information society services directly to a child and subject to a consent. |
Right to restriction of processing | – where the accuracy of the personal data is contested by you; – where the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; – where we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; – where you have objected to processing. |
Right to data portability | where you seek to receive the data you have provided in a structured, commonly used and machine-readable form or to transmit those data to another controller, the processing is based on consent or on a contract and is carried out by automated means. |
Right to object | where the collection and use is based on a task carried out in the public interest or in the exercise of official authority vested or legitimate interest, including profiling, as explained in Section 3 of this Privacy Policy, or where you object to the collection of your personal data for direct marketing purposes. |
Right to withdraw consent | where the processing is based on consent, as explained in Section 3 of this Privacy Policy, and you seek to withdraw it at any time. |
Right to lodge a complaint | where you want to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or of an alleged infringement of the data protection laws. |
No, we do not make decisions based solely on automated processing, including profiling, which would produce legal effects concerning you.
The cookies and similar technologies listed below are used to save information or to access information that is already stored on your devices. A cookie is a small piece of data saved by the Website on your computer or mobile device. Cookies facilitate the Website’s ability to remember details about your visit, thereby simplifying future visits and enhancing the site’s utility for you. Additionally, other technologies, such as unique identifiers for identifying your browser, app, or device, pixels, and local storage, may be employed for similar purposes.
Purpose of processing | Cookie | Category | Whether third parties will have access to the information | Duration of operation |
This cookie is used to remember the user’s consent to the use of cookies on the website. | cookieyes-consent | Necessary | No | 2 months 1 day |
This cookie is used to help website owners track visitor behaviour and measure site performance. | _pk_id.5.2e12 | Analytics | No | 1 year |
This cookie is used to help website owners track visitor behaviour and measure site performance. | _pk_ses.5.2e12 | Analytics | No | 30 minutes |
This cookie is used to help website owners track visitor behaviour and measure site performance. | _pk_ref.5.2e12 | Analytics | No | 6 months 2 days |
Most browsers give you the ability to manage cookie settings, including the use of cookies, and to delete cookies and browsing history. This applies to browsers such as Chrome, Safari, Firefox, Internet Explorer, and Opera.
We update this Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
Last updated: December 2024
