A few weeks ago we shared that over twelve thousand of our users can claim more than £60 million pounds in benefits they are due every year. These extra benefits can increase our users’ income by almost £5,000 per year or £406 per month, which can be a lifeline for low-income households.
One of our customers shared on BBC Radio 4’s Money Box how our benefits checker helped him to find out benefits he “had no idea it actually existed, which work out to be extra 200 pounds per month”. You can listen here the whole story at minute 9:45 and onwards and you can read here the news article.
We are writing this follow-up article to look deeper at why people are not claiming the benefits they are entitled to, the benefits they are missing and the extra money they could get.