Software platform for financial inclusion

Inbest is a modular platform available as a white-label application and partner API.

Benefits calculator

There are over 8mn vulnerable households missing £16bn in benefits because they wrongly assume that they are not eligible or think that the application is too complicated:

  • Individuals assume that they are not eligible due to having a job, savings, or earning too much.
  • People struggle to claim or are put off by the perceived challenges of the application process.

Inbest helps unemployed individuals or those in low paid or insecure jobs to maximise and smooth their income, reduce their bills and build their financial resilience:

  • Calculates the entitlement to national, regional and local benefits in the UK.
  • Helps disabled people to calculate the level of support that they need.
  • Signpost to the websites where customers can apply for their benefits.
  • Helps customers to find free, impartial and independent financial advice.
  • Monitors households’ benefit entitlement and notifies them about any change.

Money guidance

In the UK there are 9 million adults that live with debt-related problems and only 1 in 5 can access debt advice services. Households face the following barriers to access free, impartial and independent money advice services:

  • Creditors do not tend to have a proactive and formal referral process to direct customers that are struggling with their payments to impartial debt advice agencies.
  • People do not tend to address their debt problems proactively and only contact debt advice agencies at the point of crisis.
  • Customers have to wait up to 4-6 weeks for their appointments with debt advisers and, in some cases, they drop out of the advice process.

Inbest improves the referral process between creditors and debt advice agencies:

  • Calculates the entitlement to national, regional and local benefits in the UK.
  • Explains to customers the implications of non-payment of each debt and which debts they should pay first. Then, the application describes the debt solutions available for each of their debt problems.
  • Signpost to the support that local councils offer on benefits, debt, housing, employment and money management.
  • Helps customers to find free, impartial and independent financial advice.

Financial advice

In the UK there are 9 million adults that live with debt-related problems and only 1 in 5 can access debt advice services. Debt advisers face several challenges to make free, impartial and independent money advice more widely available:

  • Benefits and debt advice are complex and time-consuming processes that involve numerous players and regulations.
  • There is limited availability of benefits and debt advisers and their capacity is restricted by administrative and manual processes.
  • There is no specific digital service that identifies over-indebted individuals, provides 24/7 support and monitors households’ financial and debt situation.

Inbest help advisers to automate their process, increase their capacity and focus on delivering financial advice:

  • Captures customers’ circumstances, financial situation and debt situation.
  • Calculates the entitlement to national, regional and local benefits in the UK.
  • Works out whether customers are still liable for their debts and which debts should be paid back first.
  • Suggests the debt solutions that are available for each customer and automatically generates the letters for creditors.

Request a demo

Whether you want to improve your customers’ financial wellbeing or support your advisers to become community heroes, Inbest is the platform for you!