Driving financial inclusion

Inbest partners with governments and financial firms to improve the financial wellbeing, capability and resilience of vulnerable households.


Inbest segments households based on their circumstances, financial situation and needs. Our partners use Inbest to identify vulnerable customers and understand their sources of vulnerability.


Inbest works out the benefits available for vulnerable households and helps them to deal with their debt problems. Our partners embed Inbest in their customer journeys to support households to increase their income, reduce their bills and manage their debts.


Inbest captures and monitors households’ financial situation, benefits entitlement and debt problems. Our partners use Inbest to make sure that their products and services are resulting in positive outcomes for their customers.

Customer stories

“We are proud to partner with Inbest in the development and use of their innovative benefits calculator. As the only tool which calculates devolved benefits, it is a vital resource for our customers. ADS look forward to working closely with Inbest to improve the financial resilience and wellbeing of people in Scotland.”

Pamela​ Stewart
Deputy CEO
“Working out benefit entitlement can be challenging and often overwhelming, especially for vulnerable individuals and people in crisis. Inbest’s calculator is simple and tailored to individual circumstances which helps make understanding benefits that much easier. We’re excited to be working with a provider that shares our ethos when it comes to supporting people’s financial wellbeing.”

Heather O'Rourke
Digital Transformation Manager
“We are delighted to be working with Inbest to provide a benefits calculator tool, helping not only our own members, but all visitors to our website, to find out what benefits they can claim, and also assist in the claims process. We look forward to continuing our partnership on future developments that will further contribute towards people’s financial wellbeing.”

Kevin Cairns
IT Systems Manager
“Soar’s platform reaches a wide range of consumers and we see Inbest as providing a fantastic opportunity for our clients to offer additional support to those not making the most of their benefits entitlement. We are helping our clients, often credit unions, provide additional ways to improve their customers’ financial well-being and there’s no doubt that this is one of them.”

Andrew Duncan
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“As an ethical provider of salary advances, we recognise that a salary advance isn’t always the best option. Some may have outstanding benefits entitlement and in such circumstances we are delighted to be working with Inbest to guide employees to these benefits and avoid the need for an advance.”

Ian Hogg
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“It is essential that borrowing preferences are properly understood and that products are designed appropriately to meet customer needs in order to increase access to affordable, responsible credit. This means that more vulnerable customers, who sit outside the normal credit scoring approach, will benefit from a reduction in the cost of borrowing.”

Sharon MacPherson
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Contact us

If you want to find out how we can help you to deliver your financial inclusion strategy.