Making It Easier for People to Apply for Their Benefits

Making It Easier for People to Apply for Their Benefits The complexity of the benefits system is one of the main reasons so much of the support available in the UK goes unclaimed every year. Our benefits calculator assesses eligibility across 68 benefits, grants and discounts (see our benefits coverage), then shows each person only […]

How Councils Can Use Administrative Data to Support the Delivery of the CRF

How Councils Can Use Administrative Data to Support the Delivery of the CRF Administrative data supports councils in delivering the Crisis and Resilience Fund (CRF) end-to-end, from identifying residents who may be eligible for support to running targeted campaigns and tracking outcomes. Administrative data allows councils to identify who may need help, target outreach based […]

Embedding Financial Support Seamlessly into Existing Digital Journeys

Person using a laptop showing a banking website with a Benefits Calculator and a “Check your benefits” button.

Embedding Financial Support Seamlessly into Existing Digital Journeys Every year, millions of people miss out on the financial support they are entitled to, often because they don’t know what help is available or assume they won’t qualify.  The most effective way to identify the benefits people are eligible for is to complete a benefits calculator. […]

Reaching Every Resident: Lessons from Barnet’s Award-Winning ‘Money Worries’ Campaign

Reaching Every Resident: Lessons from Barnet’s Award-Winning ‘Mon£y Worries’ Campaign Last year, Barnet Council launched its “Money Worries?” campaign to raise awareness of the support that residents could claim. Since launch, over 20,000 residents have completed the full benefits calculations and the “Money Worries?” gained industry recognition. It was ‘highly commended’ at the Comms2Point0 Unawards […]

Partnering with Hope4U to Offer Personalised Advice via Our Benefits Calculator

Partnering with Hope4U to Offer Personalised Advice via Our Benefits Calculator We are thrilled to announce our partnership with Hope4U, a national welfare advice agency. This collaboration allows us to deliver human-led advice directly through the Inbest benefits calculator. This service helps vulnerable customers maximise their income and build financial resilience, and it is now […]

Integrating our Benefits Calculator into Banking Apps

Integrating our Benefits Calculator into Banking Apps Lloyds Banking Group has recently launched a new Benefits Calculator to help customers discover all the benefits and discounts they’re eligible for. This tool is now directly available in the mobile apps of Lloyds Bank, Halifax, and Bank of Scotland, making it easy and convenient for customers to […]

Debt First Aid Journey​

Debt First Aid Journey When people fall into arrears, they often face challenging choices, from making significant lifestyle adjustments to pursuing formal debt solutions that may affect their future credit options. Our Debt First Aid Journey helps customers struggling to pay their bills and credit commitments to understand the options available to address their debt […]

Loan Declined Journey

Loan Declined Journey Once a customer has been declined for a loan, their need for credit doesn’t go away. More and more people apply for loans to pay for everyday essentials, like utilities and food – things they should NOT need credit for. Our Loan Declined Journey provides personalised alternatives for customers who have been […]

Free Offer to Identify Pension-Age Residents Missing Out on Pension Credit

Free Offer to Identify Pension-Age Residents Missing Out on Pension Credit The Department for Work and Pensions (DWP) recently published that Pension Credit applications have increased by 152% after the benefits take-up campaigns launched by both national and local governments. This demonstrates the positive impact of these campaigns in helping households receive the benefits they […]

From Planning to Execution: Barnet Council’s Guide for Benefits Take-Up Campaigns

From Planning to Execution: Barnet Council’s Guide for Benefits Take-Up Campaigns The London Borough of Barnet launched the “Money Worries?” campaign to ensure that residents know all the support they are eligible for. In this article, we’ll explain the campaign’s objectives, how it was run, its outcomes, and what we learned from it. We also […]